EW7040 The enclosure goes into lock mode within a couple of minutes whilst streaming music or movie from the device and only in Win10.

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You are able to solve this problem by adjusting a few settings in the “Energy management” settings.

 

Follow the steps as described underneath :

  • Press and hold the Windows key on your keyboard and press one time on the “R” key (release all keys afterwards)
  • A window will popup called “RUN”, type the following line: powercfg.cpl
  • Click on the “OK” button or press the Enter key
  • Click on “Change plan settings”
  • Click on “Change advanced power settings”
  • Navigate to “USB settings” -> “USB selective suspend settings” -> Change “Setting:” into “disabled”Power_options_03.jpg 

 

 

Last but not least:

  • Open the “Device Manger” by pressing and holding the Windows key on your keyboard and press one time on the “R” key (release all keys afterwards)
  • A window will popup called “RUN”, type the following line: devmgmt.msc
  • Navigate to “Universal Serial Bus controllers” collapse this category and select and right click on “USB 3.0 eXtensible Host Controller – 1.0 (Microsoft)” and left click on “Properties”
  • Now uncheck “Allow the computer to turn off this device to save power”

Power_options_04.jpg 

The problem should now be solved and you are able to stream without interruption.

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