EW1052 ID card cannot be read, the eID software opens and closes immediately; with the old ID card the problem is not present

Questo articolo non è disponibile nella tua lingua. La lingua di partenza originale è mostrata di seguito.

Follow the link below to install the most recent eID software version from your government

Since it does work with the old ID card, it doesn't look like it's a hardware malfunction.

Due to the new ID card, it will probably be necessary to install the most recent eID software.